This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. They may work as quality assurance managers, quality facilitators, quality and improvement consultants, service quality system support analysts or in compliance consultancy roles.

Potential Job Roles: 

- Internal Auditor 

- Auditor 

- Lead Auditor

- Quality Advisor 

- Compliance Officer 

Smart and Skilled Funding: 

This training is subsidised by the NSW Government. 

​Eligibility: 

- 15 years old or over 

- no longer at school 

- living or working in NSW 

- an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen  

For more information see the Smart and Skilled website for eligibility requirements

To gain the Qualification – 12 Units must be completed consisting of 4 core and 8 electives – there is an  opportunity for students to select from a group of Electives, which will be discussed on enrolment. The 2  elective units marked with * must be completed.  

Core Units 

BSBAUD411 Participate in quality audits 

BSBAUD511 Initiate quality audits

BSBAUD512 Lead quality audits

BSBAUD513 Report on quality audits

Elective Units 

BSBAUD514 * Interpret compliance requirements

BSBAUD516 * Develop and monitor processes for  the management of breaches in  compliance requirements

BSBCMM511 Communicate with influence  

BSBCRT511 Develop critical thinking in others  

BSBOPS504 Manage business risk  

BSBPMG532 Manage project quality  

BSBLDR522 Manage people performance 

BSBSTR502 Facilitate continuous improvement 

BSBTWK502 Manage team effectiveness

Study Duration 

5-week program (1 day / week face-to-face workshops) - participants may dial into these sessions 

Assessments must be completed within 12 – 24 months  Orana Skills Centre are in a working partnership with Training Education and Management Services (TEAMS) RTO 91852, which means we can provide Nationally Accredited Training.