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11244NAT Course in Mental Health Support for First Responders

Course Description

Welcome to the Nationally Recognised Course in Mental Health Support for First Responders. This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response. 

This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.

 

Not only is this course nationally recognised, but it is also a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment. 

 

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

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Units Being Delivered

The following units will be included in your certificate:

  • 11244NAT - Course in Mental Health Support for First Responders

  • NAT11244001 - Develop knowledge of mental health support for first responders

  • NAT11244002 - Provide mental health support for first responders

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Course Delivery

  • Delivered at Orana Skills Centre in Dubbo, or

  • Delivered in your workplace

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Price

$150.00 (GST Free)

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Entry Requirements

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

 

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

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Please note: It is expected that the online pre-course learning will take up to 3 hours to complete. 

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However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions. 

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Course Duration

  • 6 hours face-to-face, or 

  • Online pre-course work + 2 hours face-to-face

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Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

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Certificate Renewal Requirements

This certificate does not require renewal

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Learning Rights, Responsibilities and Support, Including Complaints

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

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Assessment Activities

Practical task demonstrations:

  • Case Study: Demonstrate an understanding of mental health

  • Scenario 1 - Provide Support for a mental health concern

  • Scenario 2 - Provide Support for a mental health crisis

 

Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

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Core Skill Requirements

Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.

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  • Learning - I can follow detailed instructions, reflect on what I’ve learned, and use my knowledge to make decisions in high-pressure situations.

  • Reading - I can read and understand first aid guidelines, safety procedures, and equipment instructions.

  • Writing - I can clearly write reports, fill in incident forms, and record accurate first aid information.

  • Oral Communication - I can speak clearly and confidently when giving instructions, asking questions, or providing updates during emergencies.

  • Numeracy - I can use numbers to check times, count compressions, read vital signs, or measure oxygen flow if needed.

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This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Orana Skills Centre

In-House Mental Health Training

Orana Skills Centre offers public and in-house courses for organisations at a time suitable to accommodate your workforce. We deliver courses in Dubbo, Bathurst, Orange, Parkes, Forbes, Wellington, Narromine, Nyngan, Cobar and across Australia.

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