Expert Safety Support, When You Need It Most

Under Australian WHS legislation, businesses are already required to identify, assess, and manage psychosocial hazards as part of their duty to provide a safe work environment. Recent updates to WHS Codes of Practice and increased regulatory scrutiny mean that psychosocial risk management must now be explicitly documented and actively implemented in all workplaces. Businesses should have their psychosocial risk management systems in place as soon as possible to ensure compliance and be prepared for audits or inspections, which are becoming more frequent across industries.

Psychosocial risk management is an integral part of general WHS (Work Health and Safety) obligations. Under WHS legislation, employers have a duty of care to provide a safe and healthy work environment, which includes managing risks to mental health and wellbeing. Psychosocial risk management extends this by focusing on hazards such as workplace stress, bullying, harassment, and fatigue. Respect@Work is closely aligned, targeting the prevention of workplace sexual harassment and promoting respectful workplaces. Both frameworks emphasise the importance of proactive identification, assessment, and management of risks to foster safe, inclusive, and compliant workplaces. By integrating psychosocial risk management with general WHS and Respect@Work initiatives, organisations can create a holistic strategy that addresses both physical and mental wellbeing, ensuring compliance with legislative requirements and fostering a positive workplace culture.

We work with businesses of all sizes, from small start-ups to large enterprises. Psychosocial hazards can impact any workplace, regardless of its size, and our solutions are designed to be flexible and scalable to meet your specific needs. Small Businesses: Simple, cost-effective tools to help you comply with psychosocial risk management requirements without overloading your resources. Medium Businesses: Comprehensive packages to address evolving risks as your workforce and operations grow. Large Enterprises: Tailored solutions for complex organisational structures, including multiple locations or diverse work environments. No matter your business size, we ensure our offerings are practical, compliant, and impactful. If you’re unsure where to start, we can guide you in selecting the right solution for your organisation.

All products are tailored to your business, industry and risk exposure areas. All products are delivered in a format that you can easily edit and update.

Yes, the payment/s you have already made will be taken from the package price and you will be upgraded to receive the additional items.

Yes! Our Psychosocial Risk Management Suite comes with a detailed implementation guide tailored to your industry. This guide provides step-by-step instructions for integrating the tools into your existing systems, including: How to customise the prepopulated psychosocial risk register to suit your workplace. Tips for updating your health and safety policy with psychosocial risk management principles. Guidance on rolling out the Psychosocial Hazard Management Plan. Best practices for delivering toolbox talks to leaders and workers. Additionally, we offer ongoing support and coaching to ensure your organisation implements the suite successfully and meets compliance requirements effectively.

Yes, the Psychosocial Risk Management Package is designed to align seamlessly with our other Critical Risk Packages. Both are structured around a consistent approach to identifying, managing, and verifying controls, ensuring they can be integrated into a unified risk management framework for your organisation. Psychosocial risks often intersect with other critical risks, such as fatigue or workplace violence, and managing them together provides a more comprehensive approach to safety and compliance. By using our packages in tandem, you can ensure consistency in your processes, documentation, and outcomes across all areas of risk management. Our team can also help you customise and integrate these packages to address overlapping hazards and streamline your implementation process.

Absolutely! We offer face-to-face and virtual delivery options for the Psychosocial Toolbox Talks, tailored specifically for your leaders and workers. Our experienced facilitators ensure that the content is engaging, practical, and relevant to your industry, making it easy for your team to understand and apply. Whether you need a standalone session or part of a broader psychosocial risk management program, we can customise the delivery to suit your organisation’s needs. Contact us to discuss scheduling and how we can help empower your team to manage psychosocial risks effectively. Please contact our team to arrange this.

Yes, we provide comprehensive Mental Health First Aid (MHFA) training for individuals and organisations. We are licenced Mental Health First Aid (MHFA) instructors through Mental Health First Aid Australia, and can deliver a range of courses, including Mental Health First Aid (MHFA) in the Workplace. This training is often implmented as an effective preventing and mitigating control for psychosocial hazards. Our courses are designed to equip participants with the skills to: Recognise signs and symptoms of mental health challenges. Provide initial support to those experiencing mental health issues. Connect individuals to professional help and support networks. Who Should Attend Mental Health First Aid Training? Our training is ideal for: Managers and supervisors. HR and wellbeing professionals. Safety and risk management teams. Educators and school staff. Community service workers. Anyone wanting to support mental health in their workplace or community. What Topics Are Covered? We cover a range of topics, including: Understanding mental health conditions like depression, anxiety, and substance use disorders. Recognising warning signs and symptoms. Addressing mental health crises such as suicidal thoughts, panic attacks, and self-harm. Using the ALGEE framework for mental health first aid. Encouraging help-seeking behaviours and connecting individuals to professional support. How Is the Training Delivered? Our Mental Health First Aid training can be delivered in a format that suits your needs: Face-to-Face: A two-day comprehensive course. Virtual Training: Flexible online sessions for remote participants. In-House: Customised sessions delivered at your workplace for teams of six or more. What Do Participants Receive? Participants will receive: A globally recognised Mental Health First Aid certificate (valid for three years). An official MHFA manual and additional resources. Post-training support to apply their skills confidently. How Does This Training Benefit Workplaces? Mental Health First Aid training can: Reduce stigma around mental health issues. Support early intervention and crisis response. Improve employee wellbeing and productivity. Foster a caring, inclusive workplace culture. How Do I Book Mental Health First Aid Training? To book a session or learn more please complete the booking form below.

Orana Skills Centre is a trusted workplace health, safety, and risk management consultancy, specialising in operational and strategic risk management, critical control management, incident investigation, audit, and compliance. We provide tailored solutions that simplify complex challenges, helping businesses manage risks effectively and meet legislative requirements with confidence. With extensive expertise across industries, we pride ourselves on delivering practical, modern, and compliant tools to support organisations of all sizes. At Orana Skills Centre, our mission is to empower workplaces to achieve excellence in safety, resilience, and risk management. We are based in Dubbo, NSW, Australia, and currently work with a range of companies around the world. To provide further peace of mind, we maintain comprehensive insurance coverage, including professional indemnity and public liability, ensuring our clients are protected every step of the way. If you'd like to learn more about how Orana Skills Centre can support your organisation, please don't hesitate to contact us on 1800 231 173 or email our Managing Director directly at Jessica@oranaskillscentre.com

We offer a variety of convenient payment options to suit your needs: Credit/Debit Cards: Quick and secure payment online. Bank Deposit: Details provided on tax invoice for direct transfer. Afterpay: Flexible payment plans with equal instalments. Company Purchase Orders: Easily process payments through your organisation's system. For purchase orders, please email them to Jessica@oranaskillscentre.com for prompt processing.

We take customer privacy and confidentiality very seriously. Any documentation or information you share with us is handled with the utmost care and in strict compliance with privacy laws and best practices. Secure Storage: All documentation is stored in secure, encrypted systems to protect sensitive information. Access Control: Only authorised personnel involved in your project have access to your documents. Confidentiality Agreements: We uphold strict confidentiality agreements for all services. Data Retention Policies: Documents are only retained for as long as necessary to complete your project or as required by law, after which they are securely deleted. If you have specific concerns or requirements regarding your documentation, please feel free to discuss them with us. Your trust and data security are our top priorities.

We are committed to delivering high-quality services and ensuring our clients are satisfied with their experience. If you are not happy with our services, please contact us immediately to discuss your concerns. Refund Policy Highlights: Digital Products and Documentation: Due to the nature of digital products, refunds are not available once items have been delivered. However, we will work with you to resolve any issues or provide adjustments if necessary. Training Courses: Refunds or rescheduling options are available for cancellations made within our specified cancellation policy timeframe. Please refer to our course terms and conditions for details. Consulting and Auditing Services: Refunds for these services are evaluated on a case-by-case basis. We are committed to rectifying any issues to meet your expectations. Your feedback is important to us, and we aim to provide solutions that ensure a positive outcome. If you have any questions or concerns, please don’t hesitate to contact us at Jessica@oranaskillscentre.com or call 1800 231 173.