In June 2025, Optus agreed to pay a record‑breaking A$100 million, almost its entire profit in the last year, following a case brought by the Australian Competition and Consumer Commission (ACCC) for unconscionable sales and coercive debt collection targeting vulnerable customers. Optus accepted that its staff had been overly agressive and pushed unneeed products on vulnerable and disadvantaged customers.

The Victorian Department of Education has taken a meaningful step in acknowledging the rise in work-related violence from student behaviour—with a staggering 46.7% increase reported over the last decade. Following an audit, the Department has adopted four key recommendations aimed at better managing this risk in the workplace.The Victorian Department of Education has taken a meaningful step in acknowledging the rise in work-related violence from student behaviour,with a stagg

We’re living in a time where every dollar matters. Rising interest rates, rent spikes, electricity increases, groceries that have doubled in price — it’s a cost-of-living crisis, and it’s hitting households hard.

Effective action management is a cornerstone of maintaining a safe and compliant workplace. Whether actions stem from hazards, incidents

A strong safety culture is critical to a healthy, productive workplace where workers are actively engaged in looking out for each other