Incident systems often look strong on paper, but the quality of investigations, reporting, corrective actions and close-outs tells the real story. This course shows participants how to audit incident management frameworks to drive genuine organisational learning and risk prevention.

What You Will Learn

✔ Assess incident classification + reporting triggers

✔ Evaluate investigation quality

✔ Audit corrective actions, close-outs and accountability

✔ Test whether lessons learned translate into control improvement

✔ Evaluate maturity of bowtie integration + assurance frameworks

✔ Produce system audit reports that influence leadership decisions

Inclusions

• Refreshments, morning tea and lunch provided

• Certificate of completion

• Audit templates + implementation toolkit

• Practical activities and case studies

• Optional workplace add-on support available

Course Duration & Format

1 Day: 9am - 5pm

Face to face delivery

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Places are limited to maintain interaction and supported learning.