About the qualification
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills.
They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Potential job roles
- Executive Officer
- Office Manager
- Operations Manager
- Program Manager
- Administrative Manager
- Compliance Manager
- Quality Assurance Manager
- Finance Manager
- Payroll Manager
- Human Resource Consultant
Course details
- Course fees: $5,550, including learning materials. NSW residents may be eligible for Smart and Skilled funding.
- Delivery: online, at your own pace, and completed on the job. See how you study.
- Study duration: 12 to 18 months.
- Units: 12 units, made up of 5 core and 7 elective units. You choose your stream and electives on enrolment, and we discuss them with you.
- Qualification issued by: Training Education and Management Services (TEAMS) RTO 91852.
How you study
Courses are delivered and assessed online, and you work at your own pace. There are no classes or structured sessions: Teams or Zoom meetings are held as needed. You are assigned a trainer and assessor, who is your contact person throughout the course.
The qualification is completed on the job. You apply what you learn in your workplace and submit your assessments through the online learning platform.
Recognition of prior learning
If you have relevant experience or skills, you may be eligible for recognition of prior learning (RPL): the formal recognition of your current skills and knowledge, no matter how, when or where the learning occurred. Ask us about RPL when you enquire.
Units of competency
Core units
- BSBCRT511 Develop critical thinking in others
- BSBFIN501 Manage budgets and financial plans
- BSBOPS501 Manage business resources
- BSBSUS511 Develop workplace policies and procedures for sustainability
- BSBXCM501 Lead communication in the workplace
Elective units: business stream
The two elective units marked * must be completed.
- BSBOPS502 Manage business operational plans *
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR502 Facilitate continuous improvement
- BSBWHS521 Ensure a safe workplace for a work area
- BSBOPS504 Manage business risk *
- BSBPEF501 Manage personal and professional development
- BSBOPS505 Manage organisational customer service
- BSBMKG541 Identify and evaluate marketing opportunities
- BSBLDR522 Manage people performance
Elective units: operations and administration stream
The four elective units marked * must be completed for the administration specialisation.
- BSBHRM525 Manage recruitment and onboarding *
- BSBTWK503 Manage meetings *
- BSBHRM526 Manage payroll *
- BSBOPS504 Manage business risk *
- BSBPMG530 Manage project scope *
- BSBOPS505 Manage organisational customer service
- BSBSTR501 Establish innovative work environments
- BSBINS501 Implement information and knowledge management systems
- BSBTEC403 Apply digital solutions to work processes
Elective units: compliance stream
- BSBOPS504 Manage business risk
- BSBPMG530 Manage project scope
- BSBAUD411 Participate in quality audits
- BSBAUD513 Report on quality audits
- BSBAUD514 Interpret compliance requirements
- BSBWHS521 Ensure a safe workplace for a work area
- BSBCMM511 Communicate with influence
Elective units: finance stream
- BSBOPS502 Manage business operational plans
- BSBFIN601 Manage organisational finances
- BSBHRM525 Manage recruitment and onboarding
- BSBHRM526 Manage payroll
- BSBOPS504 Manage business risk
- BSBOPS601 Develop and implement business plans
- BSBSTR502 Facilitate continuous improvement
Elective units: human resources stream
Two of the elective units marked * must be completed.
- BSBOPS502 Manage business operational plans *
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR502 Facilitate continuous improvement
- BSBWHS521 Ensure a safe workplace for a work area
- BSBLDR522 Manage people performance
- BSBHRM412 Support employee and industrial relations
- BSBHRM525 Manage recruitment and onboarding *
- BSBHRM529 Coordinate separation and termination processes *
- BSBHRM531 Coordinate health and wellness programs
- BSBPMG530 Manage project scope *
- BSBHRM524 Coordinate workforce plan implementation
Funding
Smart and Skilled funding
NSW residents may be eligible for Smart and Skilled funding. To be eligible you must be:
- 15 years old or over
- no longer at school
- living or working in NSW
- an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen
For more information see the Smart and Skilled website.
As a requirement of NSW Smart and Skilled funding, the qualification cannot be completed or a certificate issued in less than eight months.
Nationally recognised training
Orana Skills Centre is in a working partnership with Training Education and Management Services (TEAMS) RTO 91852, who issue the Academic Transcripts and Qualifications. This means we can provide nationally accredited training.
In-house training
If you have 5 or more people in your organisation who need a Diploma of Business, we can deliver it for your organisation. Contact us for pricing and availability.